The power of YES by Mauro Libi Crestani

There are many exercises one can do to keep a positive frame of mind. One of those exercises is called the power of the word “YES”. When you do a staff meeting, you want to ask a group of questions during that meeting where the answer that the staff will give is “YES”. The same is with your clients, when talking to clients, you want to present situations, where they will use the word “YES” several times. The belief is when a person starts saying the word “YES” they are more apt to keep using it. It also sets their frame of mind in a positive light.  

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