lunes, 10 de agosto de 2015

Mauro Libi: How does one become successful?

How does one become successful? We have spoken in depth that the answer lies in become an extraordinary person and company. Be and produce the very best in your field. To be the very best and truly successful, one must learn time management.

 Imagine a car manufacturer telling the public that the new model cars will not be ready on time, so we will sell the old models this year. It may sound funny to us, but to that poor car manufacturer it would probably mean their demise. It is not acceptable. Successful people complete their tasks on time. 

Time management is a skill that can be learned. Here are some pointers. Schedule your staff meetings in the morning. It's hard during the day when your managers and staff may have client meetings, phone calls, tasks that they are middle of. They may be stuck at a different locations. During the day or at the end of the day, a staff meeting is not predictable that you can get all the staff to attend. It can really interfere with other tasks. Another reason to have staff meetings in the morning is that everyone's mind is fresh and unoccupied. This is the time of day when ideas can flow freely and the meeting will produce better results.  

Schedule blocks of time to answer calls and to get back to calls or to make your calls.  Trying to complete a task while constantly answering the phone is to much of an interference. We already spoke that one should concentrate on one task at a time and not multi-task. Multi-tasking can not allow you to be the best that you can be. Concentrate on your task at hand. Do it right. The call itself needs proper attention and should not be handled while doing other tasks. If you want the call to lead to further success, respect it and allow it it's own time. 

Client time is sacred. There should be no interferences of any sort. You want your clients to love you, to become a raving fan, that refers other clients? Then make sure to give them your full attention and time.  One more thing about calls - would you appreciate your salesperson taking a call while talking to you? Seriously! 

When a task is started, make sure the time to compete it is reasonable. Allow yourself the proper time to receive products or supplies that you may need.  Think about things that can possibly need extra time. Not allowing yourself enough time to complete a task will greatly increase your anxiety and stress level and leave you with an upset client. Never promise an unreasonable completion time just to get the sale. 


Time management is a great tool used by successful people. Done properly your day will flow and run smoothly. It will make your tasks more enjoyable and productive and leave you with very satisfied customers. 

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